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Cookie Policy

Last updated on March 26th, 2024

Use of cookies and other Tracking Technologies

MyHealthTeams, Inc. and our social networks ("MyHealthTeam," "MHT", "the Platform", "Services", "community", "social network", "we," "us," "our") and certain third parties, use cookies and other technologies ("Tracking Technologies") to collect personal data and to store information or gain access to information stored on your device, when you use our website, our app, and our services (together, the "Platform"). This policy tells you more about Tracking Technologies and how we use them in our Services.

If you do not consent to the use of these Tracking Technologies, please disable them by following the 'opt-out' links provided below or by changing your browser settings so that cookies from the Platform cannot be placed on your computer or mobile device (see Controlling and Disabling Cookies and Other Tracking Technologies).

We may change this policy from time to time. If we make any material changes to the way we handle your personal data in relation to Tracking Technologies, we will let you know by posting an updated version of this policy on our website.

What are Cookies and Other Tracking Technologies?

In order to personalize your experience on the social network, we use Tracking Technologies, including cookies, pixel tags, web beacons and similar files or technologies to collect and store information about your computer, device, and your interactions with the Platform.

For instance, we use cookies when you are logged in to the Platform to make sure that access to restricted features of the Platform are only available to registered members. We also use cookies when you visit the Platform as a non-member, as well, to understand and improve the platform performance for everyone.

A cookie is a small text file which includes a unique identifier that is sent by a web server to the browser on your computer, mobile phone or any other internet enabled device when you visit an on-line website. Cookies and similar technologies are widely used to make websites work efficiently and to collect information about your online preferences.

Some of our website pages may contain electronic images known as web beacons (also known as clear gifs, tags or pixels) that allow us to count users who have visited our pages. Web beacons collect only limited information, e.g. a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any information that could directly identify you.

We also include web beacons in e-mail messages or newsletters to track whether you open the messages. We use this information to customize our services and measure the overall effectiveness of our online content, advertising campaigns, and products and services we offer through the Platform.

How do we use Cookies and other Tracking Technologies?

We use cookies and other tracking technologies to customize content and advertising, provide social media features and to see how our visitors move through our website. We use this information to make decisions about ways to improve the services we offer you.

We may engage third party tracking and advertising providers such as those named below to act on our behalf to track and analyze your usage of our website through the use of cookies. These third parties collect, and share with us, usage information about visits to our website and, sometimes by correlating this information with other information (e.g. your IP address), measure and research the effectiveness of our advertisements, track page usage, help us target our recommendations and advertising, and track use of our recommendations and advertisements.

Cookie Type What these cookies do
Essential cookies These cookies are essential to the functioning of the Platform, to provide a service requested by you or to comply with the law (e.g. the security requirements of data protection law). They enable users to move around our website and allow us to recognize a user within our website so that we can provide them with the service they asked for such as remembering the user's sign-in details.
Functionality cookies These cookies help us customize our website content based on a user's preferences. They remember the user's choices, their language, the country pages visited and any changes the user makes to text size or other parts of our website pages. The information these cookies collect may be anonymized and they cannot track browsing activity on other websites.
Targeting/Advertising cookies

We may use other cookies to target and re-target visitors to our websites with digital advertising that is most relevant to the user. These cookies are also used to limit the number of times you see an advert or particular content, as well as help measure the effectiveness of an advertising or marketing campaign. Using existing cookies from many sites already on your computer, we partner with Third Party Sites to deliver advertising. For more information about digital advertising visit AdChoices at: www.youradchoices.com.

We advertise the Platform on Facebook, Bing, Quora, Taboola, Twitter, Google Search and Display, StackAdapt, Zeeto, Alta, and OutBrain (referred to here as Third Party Site) to help let other people with this condition learn about the Platform. To ensure we better reach Third Party Site members with our advertising, we use the Third Party webite's advertising pixel on the Platform, such as the Meta Pixel. These Third Party websites do not have access to any of the information you share on the Platform and do not post to their Third Party websites. The links below will allow you to learn more about the Third Party website's cookies:

Facebook

Bing

Quora

Taboola

Twitter

Google Search and Display

StackAdapt

Zeeto

Alta

OutBrain

Performance cookies

These cookies collect information on how users use our websites, in order to help us improve areas such as navigation, and to help us fix technical issues or errors. For example, we use these cookies to help us understand how you arrive at our website, browse or use our website and highlight areas where we can improve our website.

These cookies provided by Google Analytics, New Relic, and HotJar, enable us to provide a better user experience based on how you use our Platform.

These cookies track things such as a randomly-generated unique, de-identified user ID, how long you spend on the Platform and the pages that you visit so we can continue to produce engaging content.

Social media cookies These cookies allow users to share our websites on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies of the social media provider for how their cookies work.

The table below sets out the types of Tracking Technologies we and our partners use in connection with our Platform, and the purposes for which we use them.

Provider Name Function and Purpose Duration
TecnologĂ­as de seguimiento esenciales
MyHealthTeam fb_username Stores the user's Facebook account name that is used for their new account name. session
MyHealthTeam google_username Stores the user's Google account name that is used for their new account name. session
MyHealthTeam human_signup Stores if the new sign up attempt is actually a human sign up and not a bot. session
MyHealthTeam invisible_recaptcha Tracks when an invisible recaptcha fails. session
MyHealthTeam link_sso_account Stores user's sso account identifier to merge the user's email account and sso account. session
Functionality Tracking Technologies
MyHealthTeam articles_shown_in_feed Shows recommended articles module once a day. 24 hours
MyHealthTeam members_shown_in_feed Shows recommended members modules once a day. 24 hours
MyHealthTeam topics_shown_in_feed Shows the promoted articles module once a day. 24 hours
MyHealthTeam default_question Sets the default question in the Activity Feed Post module. Variable from 1 minute to X years
MyHealthTeam pwa_install_cookie_hide Prevents the pwa app install module to be shown after clicking the module's close button or installs pwa app. 30 days or 1 year
MyHealthTeam hide_interest_update_cta Prevents the update interests slide out from showing when a member doesn't engage with the slideout. 3 months
MyHealthTeam xxxx_slideout Prevents certain slide out modules from displaying when the user clicks on the module's close button or engages with the module. 1 day or 100 days
MyHealthTeam utm_tags_data_key Stores the utm tags from the most recent url the user visited. 24 hours
MyHealthTeam cookie_policy Stores that a user saw the latest policy update. 1 year
MyHealthTeam popular_resource Prevents daily pinned resource from being displayed again for the rest of day. End of day
MyHealthTeam promoted_note Prevents daily promoted article's comment from being displayed again for the rest of day. End of day
MyHealthTeam promoted_content Prevents promoted content to be seen again for a certain amount of days. 100 days
MyHealthTeam ads_permitted Tracks how many more native ads can be shown. session
MyHealthTeam ambassador_dashboard_members Tracks how many new members joined since the last time an ambassador went to their dashboard. session
MyHealthTeam city_id Stores the last city unique identifier the user performed in a provider search. session
MyHealthTeam conversion_page Stores the last page the user was located prior to signing up. session
MyHealthTeam current_filters Stores the filters a user has selected when searching for other users. session
MyHealthTeam day Stores today's date in the following format dd-month-yyyy. Session Analytics. session
MyHealthTeam discovery_username Stores the user's Discovery account's name that is used for their new account name. session
MyHealthTeam displayed_ads Tracks the native ads that have been shown. session
MyHealthTeam email_signup_cta Prevents the email signup modal from displaying after being shown. session
MyHealthTeam hideRecommendedXXXXX Automatically collapses the recommended users module. session
MyHealthTeam highlight_activity Stores the activity id. This is used to focus the user to a specific piece of content visible on the page. session
MyHealthTeam hug Stores what resources a user without an account has hugged during their session. session
MyHealthTeam last_search_location Stores the last location the user performed for a provider search. session
MyHealthTeam like Stores what resources a user without an account has liked during their session. session
MyHealthTeam login_action_docid Stores the document id for the action that will occur after the user logins into their account. session
MyHealthTeam login_action_doctype Stores the document type for the action that will occur after the user logins into their account. session
MyHealthTeam login_email Stores the email used during a failed sign in attempt. The stored email is used to prefill the email field so the user can try to sign in again. session
MyHealthTeam onboard_modules Stores the onboard modules that should appear during the user's session. session
MyHealthTeam partner_id Stores partner's unique identifier to track partner company sign up conversions. session
MyHealthTeam partner-redirect Stores the partner redirect url that redirects the user to the site's partner home page. session
MyHealthTeam qualtrics_mht_id Stores the user's unique identifier for targeted Qualtrics surveys. session
MyHealthTeam recent_activity Stores the count of new activities since the last time the user signed into their account. session
MyHealthTeam region Store the signed in user's country code if available. session
MyHealthTeam screen-width Stores the user's device width. session
MyHealthTeam seen_modal_cta Tracks if a signup or login modal has already been shown for the user's session. session
MyHealthTeam show_interest_full_page_cta Stores whether the add interest slideout should appear for existing members. session
MyHealthTeam show_tour Tracks if a tour to a new feature needs to be shown to a user. session
MyHealthTeam showstopper_policy Stores whether to show new policy update popup. session
MyHealthTeam signup_email Stores the email used during a failed sign up attempt. The stored email is used to prefill the email field so the user can try to sign up again. session
MyHealthTeam signup_user_id Stores the user's account unique identifier for an unconfirmed account. Used when updating a provider listing. session
MyHealthTeam throttle_count Stores the amount of times a sign up has failed due to their account name being invalid. session
MyHealthTeam todo_module_display_limit Tracks the user's display limit of the todo module. session
MyHealthTeam token Stores a unique identifier to track whether a new sign up is associated with a MHT partner. session
MyHealthTeam user_return_to Stores the page the user was last at before signing up. session
MyHealthTeam zpp Tracks if the update information modal should be shown. session
AdButler _adbcv This cookie is for tracking ad conversions. 180 days
AdButler _advbc This cookie is for tracking ad conversions. 180 days
Google __gads Google sets this cookie under the DoubleClick domain and it's used to measure campaign performance. This cookie can only be read from the domain they are currently on and will not track any data while users are browsing other sites. 1 year 24 days
Google __gpi Google Ads Service uses this cookie for retargeting ads. 1 year 24 days
Google __Secure-3PSIDCC This cookie is used to profile the interests of website visitors and display relevant and personalized ads. 2 years
Google __Secure-1PSIDCC This cookie is used to profile the interests of website visitors and display relevant and personalized ads. 2 years
Google 1P_JAR This cookie is for advertising attribution purposes. 1 week
Google NID This cookie contains a unique ID Google uses to remember your preferences. 6 months
Google SAPISID This cookie is used to display personalized ads on Google sites, based on recent searches and previous activity. 2 years
Google SSID This cookie is for advertising attribution. Persistent
Google __Secure-3PSID This cookie is used to profile the interests of website visitors and display relevant and personalized ads. 2 years
Google ANID This cookie lists Google Ads on Google sites based on recent searches. Persistent
Google __Secure-ENID This cookie is used to prevent fraudulent login attempts. It also contains a unique ID Google uses for statistics and marketing purposes. 13 months
Google AEC This cookie ensures that requests within a browsing session are made by the user, and not by other sites. 6 months
Google HSID This cookie is used to display personalized ads on Google sites, based on recent searches and previous activity. 2 years
Google APISID This cookie is used to display personalized ads on Google sites, based on recent searches and previous activity. Persistent
Google __Secure-3PAPISID This cookie is used to display personalized ads on Google sites, based on recent searches and previous activity. 2 years
Google SID This cookie is used for session state management. 2 years
Google __Secure-1PSID This cookie is used to profile the interests of website visitors and display relevant and personalized ads. 2 years
Google __Secure-1PAPISID This cookie is used to profile the interests of website visitors and display relevant and personalized ads. 2 years
Google SIDCC This cookie is used to prevent fraudulent login attempts, unauthorized access and to confirm visitor authenticity. Persistent
Doubleclick test_cookie Doubleclick.net sets this cookie to determine if the user's browser supports cookies. 15 minutes
Doubleverify _mkto_trk This is a Marketo cookie that is used to track and store interaction. 2 years
Taboola t_gid This cookie assigns a unique User ID that Taboola uses for attribution and reporting purposes. 1 year
Bing MUID This cookie identifies unique web browsers visiting Microsoft sites. This is used in campaign performance measurement and other purposes. 13 months
Bing MR This cookie indicates whether to refresh MUID.
Bing _uetvid This cookie is used to track visitors on multiple websites, in order to show relevant ads based on the visitor's preferences. 3 weeks
Bing _uetsid This cookie is utilized by Microsoft Bing Ads and it is a tracking cookie. It allows engaging with a user that previously visited the site. 1 day
Outbrain obuid This cookie holds the anonymous user’s ID. It is used for tracking user actions, such as clicks on the recommendations. 3 months
StackAdapt sa-used-id This cookie is set as a random ID for user identification to display relevant ads. 1 year
StackAdapt sa-userd-id-V2 This cookie is set as a random ID for user identification to display relevant ads. (Newer version of ID) 1 year
AdButler mht_adb_id
Qualtrics qualtrics_mht_id
Performance Tracking Technologies
MyHealthTeam ga_user_cohort Stores what date the user signed up to the site. session
MyHealthTeam ga_user_type Stores what type of user is visiting the site. session
MyHealthTeam gtm_user_cohort Stores what date the user signed up to the site. session
MyHealthTeam month Stores the month and year in the following format (month-yyyy). Session analytics. session
MyHealthTeam new_signup Stores if the user is a new signup to track session analytics. session
MyHealthTeam week Stores the week of the year and year in the following format (week-yyyy). Session analytics. session
Google _gid Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. 1 day
Google _ga Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. Variable de 1 minute a 2 years
Google _gat_UA-* Google Analytics sets this cookie for user behavior tracking. 1 minute
Google _ga_* Google Analytics sets this cookie to store and count page views. 1 year 1 month 4 days
Google _rollupGA_ 1 year 1 month 4 days
Google _rollupGA_gid 1 day
Google __gads Google sets this cookie under the DoubleClick domain and it's used to measure campaign performance. This cookie can only be read from the domain they are currently on and will not track any data while users are browsing other sites. 1 year 24 days
HotJar _hjFirstSeen This cookie is used to generate statistical data on how the visitor uses the website. Variable from 1 minute to 1 year
HotJar _hjIncludedInSessionSample_{site_id} This cookie is set to determine if a user is included in the data sampling defined by a site's daily session limit. 2 min
HotJar hjSession_{site_id} This cookie holds current session data. 30 min
HotJar _hjSessionUser_{site_id} This cookie is set when a user first lands on a page. 1 year
HotJar hjViewportid This cookie stores user viewport details such as size and dimensions. session
HotJar _hjAbsoluteSessionInProgress This cookie is used to detect the first pageview session of a user. 30 min
HotJar _hjDonePolls This cookie is set when a user completes an on-site Survey. 1 year

Controlling and Disabling Cookies and other Tracking Technologies

You have the right to choose whether or not to accept cookies. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of the Platform.

If you do not want to be tracked by Google Analytics cookies you can opt-out by installing a browser plug-in here: https://tools.google.com/dlpage/gaoptout

We have provided the following link for you below should you wish to opt out of these cookies.

Google Analytics

For more information on Google Analytics cookies, you can visit their cookie policy.

You can also Opt out of Google Analytics Tracking.

Hotjar

For more information on HotJar cookies, you can visit their cookie policy.

You can also Opt out of HotJar tracking.

New Relic

For more information on New Relic cookies, you can visit their cookie policy.

You can also Opt out of New Relic tracking.

In addition, at any time, you can prevent cookies from being set on your browser. For instructions on how to block, delete or disable any cookies, please consult your browser's 'Help' or 'Support' section. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website.

Please consult the following links for information on cookie management and blocking according to your browser:

In addition, you may opt-out of some third-party cookies through the Network Advertising Initiative's Opt-Out Tool.

You can find more information about cookies and how to manage and delete them at www.allaboutcookies.org.

Contact Us

If you have any questions regarding cookies which are deployed on our website, you can contact us at privacy@myhealthteam.com

MyHealthTeam One Post Street, Suite 2250, San Francisco, CA 94104 privacy@myhealthteam.com